Bella Housewares
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Brooklyn, New YorkInquiring about my airfryer replacement
Preferred solution: Full refund
Bella Products do not Hold Up
Preferred solution: Let the company propose a solution
User's recommendation: Do not buy their products. They do not stand by them, and their customer service stinks.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaReplacements of a broken crock
- Good products
Preferred solution: a replacement of a broken crock pot
User's recommendation: do not buy their products as they are not customer friendly
Juicer Not Working
Preferred solution: A new juicer shipped to me and I can send this one back.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Indian Trail, North CarolinaBella stop working
Preferred solution: Deliver product or service ordered
No stars1
My new Bella air fryer would cut off when I shook the basket. I had to turn it back on each time.
I called bella and they started a case. Since then, Ihave received numerous emails, each time requesting something different. I have furnished everything requested. The latest letter stated that I needed to send a video of the me showing the problem with the air fryer.
This has gone on for weeks. The item was purchased on line from Best Buy.
Even though I furnished the receipt (as requested) they next asked for the date of delivery and proof of delivery. I only remember the date of delivery because we were out of town and I had to ask a neighbor to pick it up.
Preferred solution: Full refund
User's recommendation: Don’t buy bella
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasPoor Quality
- Sold me a broken product
Preferred solution: Deliver product or service ordered
User's recommendation: Do not buy from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective product Poor customer service
Preferred solution: Replace the item and send a return label fir me to send the defective one back.
User's recommendation: Beware before you waste your money!!!
I think the coffee maker was just what I was looking for!!
Terrible Customer Service
Dont buy this item. This unit feel of off my counter during the dough making process and I reached out to the company to see if the unit could be fixed since it was still within the warranty.
They gave me the run around multiple times and it took me demanding a manager to get one to call me about getting a refund. Dont waste your time on this item, there are better options and also better companies. Also be prepared to be told that you will have to cut the power cord for the unit to get that refund. And it would take 4-6 weeks to even receive it, when mail from Canada only takes 2 weeks at the most.
Also the manager was horrible when I spoke to her, lied multiple times in our call and also would not allow me to speak to her manager. Also for the refund, she never took down my information.
- Bad warranty
- Terrible managers
Preferred solution: Full refund
User's recommendation: Avoid this company like hot cakes, they are full of it.
Bella waffle maker
Coffee make wont turn on
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chester, PennsylvaniaI just unpacked my 6 quart pressure cooker and the saftey valve is not on the lid
Preferred solution: Let the company propose a solution
User's recommendation: We cannot use without the pressure relief valve. We cannot wait to try it out
Question about product
- It works well when it works
- No response to original email
- Very very poor customer service
Preferred solution: Let the company propose a solution
User's recommendation: Don't use this site.
Air fryer on fire
Preferred solution: Just replace the air fryer
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