Do not buy the 2 year warranty, they nor Walmart will honor it. You cannot replace the carafe if you need to.
Additionally, their customer service sucks. You get a voice mail not a representative. The price is rediculous for what you get. You are better off going thru Proctor Silex if you want red.
Also it melts easily the plastic under the pot. Do not even consider mailing it due to them being in Canada it will cost you the cost of the machine.
Do yourself a huge favor & buy a different brand. Bella brand sucks.
Product or Service Mentioned: Bella Housewares Customer Care.
Reason of review: Warranty issue.